Patient Advocate Job at Virtual Vocations Inc, United States

  • Virtual Vocations Inc
  • United States

Job Description

To support a growing call center, the full-time Patient Advocate will serve as the first point of contact for prospective and existing patients, providing education, guidance, and scheduling assistance to convert inquiries into completed consultations, all while working remotely from the Grand Rapids or Lakeshore area. Key responsibilities Educate patients on chronic pelvic pain conditions and PRM's treatment approach while providing supportive guidance Handle inbound and outbound communications with new and existing patient leads, qualifying them for consultations Document patient interactions accurately in CRM/EHR systems, ensuring compliance with HIPAA and company policies Required qualifications 2+ years of experience in healthcare contact center, patient intake, admissions, or patient-facing customer service Proficiency with CRM, EHR, and softphone systems Ability to guide conversations toward next steps while maintaining a patient-first mindset High attention to detail and strong organizational skills Self-motivated with the ability to work remotely

Job Tags

Full time, Remote work

Similar Jobs

IRONMARK

Driver Job at IRONMARK

 ...Job Description Job Description DELIVERY DRIVER 26' BOX TRUCK | ANNAPOLIS JUNCTION, MD EMPLOYMENT Full-Time SCHEDULE...  ...loading and unloading deliveries. Preferred Current DOT medical card. Previous experience driving a box truck or similar commercial... 

Flare energy services

Junior video editor remote Job at Flare energy services

 ...We are seeking a motivated and creative Junior Video Editor to join our dynamic team. In this role, you will assist in the production of high-quality video content that effectively communicates our brand message and engages our audience. Key Responsibilities: Edit... 

BrightStar Care of Novi, MI

Home Care Nurse - RN Job at BrightStar Care of Novi, MI

 ...Competitive salary Flexible schedule BrightStar Care is looking for a Licensed Nurse to join our team caring for clients in Farmington Hills,...  ...evaluation) and observe professional standards of care in the home care setting. Feeding tube maintenance Respiratory... 

Construction Association of Michigan

Construction Manager 2 Job at Construction Association of Michigan

 ...POSITION OBJECTIVEWorking under periodic supervision, the Construction Manager 2 manages moderate to large capital construction projects supporting the goals and objectives of the Construction Department and the mission of the Case Western Reserve University. In collaboration... 

Mamiye Brothers

Women’s Sportswear Designer, Scotch & Soda Job at Mamiye Brothers

 ...category exploration, and workflow optimization. Mamiye Brothers is an early adopter and industry pioneer in integrating AI into the fashion design process, using technology to enhance creativity, accelerate development, and drive innovation responsibly....